How to report hoarding
Hoarding is described by the NHS as:
A hoarding disorder is where someone acquires an excessive number of items and stores them in a chaotic manner, usually resulting in unmanageable amounts of clutter. The items can be of little or no monetary value.
Hoarding is considered a significant problem if:
- the amount of clutter interferes with everyday living – for example, the person is unable to use their kitchen or bathroom and cannot access rooms
- the clutter is causing significant distress or negatively affecting the quality of life of the person or their family – for example, they become upset if someone tries to clear the clutter and their relationship suffers
Please report hoarding by completing our general enquiry form or contacting us by phone.
You may wish to speak to someone in your local council.
How to get help
If you have immediate concerns about your safety or the safety of a neighbour because of hoarding please contact us immediately via phone.
If you or someone you know has a tendency to hoard items, you can find out more about what to do and where to get help on the NHS website.