News

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    Your Voice Matters: Ark Housing Launches 2025 Tenant Satisfaction Survey

    At Ark Housing, we put our tenants at the heart of our operations. Your opinions are vital in helping us deliver the high-quality services you deserve. To ensure we receive your valuable feedback, we're partnering with Service Insights LTD to gather your perspectives in our Tenant Satisfaction Survey.

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    Ark Housing Celebrates Success at the CIH All Ireland Housing Awards

    Ark Housing enjoyed an unforgettable evening at the prestigious CIH All Ireland Housing Awards, held at the iconic Titanic Museum in Belfast on Friday, February 21st. This annual event, hosted by the Chartered Institute of Housing (CIH), brings together housing professionals from across the island of Ireland to celebrate innovation, dedication, and excellence in the housing sector.

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    Your Voice Matters: Tenants Forum Annual Dinner

    Ark Housing recently hosted the Tenants' Forum Annual Dinner at the newly opened Black Mountain Shared Space, a cross-community venue offering a diverse range of activities for residents.

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    Ark Housing Awarded Funding to Expand Creative Programme for Tenants

    Ark Housing is thrilled to announce that we have received funding from the National Lottery Community Fund for our new project, the Ark Creative Network! This exciting initiative builds on the success of our previous Ark Creative Communities programme, which brought freelance creatives and community arts groups into Ark centres for families experiencing homelessness.

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    Ark Housing Sponsors Team Northern Ireland at the Homeless World Cup

    Ark Housing is delighted to announce our sponsorship of Team Northern Ireland as they prepare to compete in the Homeless World Cup in Seoul next week. This prestigious tournament is more than just a football event; it is a powerful platform that transforms lives and reshapes societal attitudes towards homelessness.

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    Connect with Ark Housing: Join us at our Community Pop-Ups this August

    Ark Housing is bringing our Community Pop-Ups to your neighborhood this August! These events are designed to develop open communication between tenants and our team, ensuring your voices are heard and your needs are met. Join us to share your thoughts, address any concerns, and help us identify areas for improvement.

  • OOH Emergency Calls

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    Out of Hours Repairs

    Important Update: New Out of Hours Emergency Number for Tenants We are pleased to announce an important update regarding our Out of Hours (OOH) emergency maintenance service. Effective from 17:00 on Wednesday, 19th June, tenants are advised to contact our new emergency number: 03301 233337.

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    COST OF LIVING PAYMENTS

    The Department of Work and Pensions (DWP) has announced that Cost of Living payments will begin to be issued at the end of April 2023.

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    STAYING WARM GUIDE

    A new information booklet has been developed by the HACT NI Community Investment Network.

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    TACKLING ANTI-SOCIAL BEHAVIOUR

    A campaign to tackle antisocial behaviour and promote good neighbourhood relations has been launched by HACT NI.